Expert Support
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Contact Us
New World Diamonds has partnered with Extend to offer you the peace of mind we desire for our customers. With Extend's warranty plans, you now can enjoy a simple, hassle-free product protection for the items you love.
How it Works
Simply add a protection plan at checkout or from the product page while shopping for one of our eligible products. Available plan options will be located just above the "Add to cart" button.
Change your mind? We also offer the available plans in your cart and for a limited time after purchase.
Your coverage starts the day we ship your item(s) to you. This way you don't lose any of those days during the pre-order process.
Have more questions?
Contact us at 1-877-653-2250 or Extend at 1-877-248-7707
Why add Extend?
Extend provides coverage for your product with an affordable, modern, and easy-to-understand plan. By covering accidental damage this can provide you the peace of mind you need while wearing your valuable items.
By adding an Extend plan to your purchase, Extend will work directly with you to get your product
repaired or replaced.
No catches -- everyone wins.
*Limitations and exclusions apply. Read Extend’s terms and conditions here.
Need to file a claim
Life happens, so we've got you covered if something happens during your chosen coverage term. You may be
covered from accidental damage starting on the day your item is shipped through your chosen coverage term.
Filing a claim is simple.
Contact Extend online or by phone at (877) 248-7707. They’ll process your claim in
minutes and once approved, send you details on your repair or replacement.
Protection Plan Coverage & Benefits
Extended Protection
Enjoy your items without worry. You're covered when regular use of your item over time results in accidental damage.
Zero Deductible
We do not charge you a deductible after the purchase of a plan. No fees. No hidden costs.
Hassle-Free Claims
Extend is always happy to help and has online support 24/7. Simply file a claim with your email address or Extend contract ID.
Peace of Mind
Wear your jewelry without worry. We have you covered! If we can't repair it, we'll replace it!
FAQ's
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